Privacy Policy

Information We Collect

Personal Data

When You contact us or submit an enquiry, We may collect information that identifies You, such as Your name, email address, and phone number.

Usage Data

Collected automatically when You use the Service. This may include Your IP address, browser type and version, device identifiers, the pages You visit, the date and time of Your visit, and time spent on those pages.

Cookies

We use cookies and similar technologies to operate the Service, remember Your preferences, and analyze usage. We use the following types:

• Essential cookies — required for the Service to function and to keep it secure.
• Functionality cookies — remember Your choices, such as language or login details.
• Analytics & non-essential cookies — used only with Your consent where required by law.

You can refuse cookies through Your browser settings, though some parts of the Service may not work properly without them. Withdrawing consent does not affect processing carried out before withdrawal.

How We Use Your Data

We use Your Personal Data to:

• Provide, maintain, and improve the Service.
• Respond to Your enquiries and manage Your requests.
• Contact You with updates, offers, or information related to services You’ve enquired about (unless You opt out).
• Analyze usage trends and measure the effectiveness of our content and campaigns.
• Fulfil contractual, legal, or business obligations, including business transfers.

Sharing Your Data

We may share Your Personal Data with:

• Service Providers who help us operate and analyze the Service.
• Affiliates and business partners, who are required to honour this Policy.
• Authorities, where disclosure is required by law or to protect our rights, safety, or property.
• Other parties in connection with a merger, acquisition, or asset sale, with prior notice.
• Anyone You consent to, for any other disclosed purpose.

Data Retention

We keep Your Personal Data only as long as necessary for the purposes set out in this Policy. Unless a longer period is required by law, our maximum retention periods are:

• Account information — duration of Your account plus up to 24 months after closure.
• Support & chat records — up to 24 months from closure, for quality and dispute resolution.
• Usage data & server logs — up to 24 months, for analytics, security, and troubleshooting.

When retention periods expire, We securely delete or anonymize Your data. Residual copies may remain briefly in encrypted backups and are not restored except where necessary for security, recovery, or legal compliance.

Your Rights

You may access, update, correct, or delete the Personal Data We hold about You at any time through Your account settings (if available) or by contacting Us. Please note We may need to retain certain information to meet legal obligations.

International Transfers

Your information may be processed at our offices and other locations where parties involved in processing are based, which may be outside Your country. Where required by law, We apply appropriate safeguards to ensure Your data is handled securely and in line with this Policy.

Security

We use commercially reasonable measures to protect Your Personal Data. However, no method of transmission or storage over the Internet is fully secure, and We cannot guarantee absolute security.

Children’s Privacy

Our Service is not directed to anyone under 16, and We do not knowingly collect their data. If You believe a child has provided Us with Personal Data, please contact Us and We will remove it.

Third-Party Links

Our Service may link to websites We do not operate. We are not responsible for their content or privacy practices, and We encourage You to review their policies.

Changes to This Policy

We may update this Policy from time to time. Changes are effective once posted on this page, and We will update the “Last updated” date above. For significant changes, We may notify You by email or a notice on the Service.

Contact Us

If You have any questions about this Privacy Policy, You can reach us: